Returns

We accept returns within 14 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

• Opened or used products
• Final sale items

Refunds

Once your return is received and inspected, your refund will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs.

We work to get your order out fast and delivered smooth.

Processing Time

All orders are processed within 1–3 business days.

Shipping Time (U.S.)

Standard shipping typically arrives within 3–7 business days after processing.

Shipping Rates

• Flat rate shipping: $6
• Free shipping on orders over $50

Tracking

Once your order ships, you’ll receive a tracking number via email.

Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen items. If you run into an issue, reach out and we’ll do our best to help.

By using this site, you agree to the following:

• We reserve the right to refuse or cancel any order at our discretion
• Prices and product availability are subject to change without notice
• We reserve the right to limit quantities purchased
• Results from our products may vary depending on hair type, texture, and use

Your information is important and protected.

We collect basic information such as your name, email, shipping address, and payment details to:

• Process and deliver your orders
• Communicate order updates
• Improve your shopping experience

We do not sell or share your personal information with third parties, except as needed to fulfill your order (such as payment processing and shipping providers).

• For external use only
• Avoid contact with eyes
• If irritation occurs, discontinue use immediately
• Keep out of reach of children
• Results may vary based on individual hair type and usage

How long does shipping take?

Orders are processed in 1–3 business days and typically arrive within 3–7 business days.

When will my order ship?

You’ll receive a shipping confirmation and tracking number as soon as your order is on the way.

Do you offer returns?

Yes, we accept returns within 14 days on unused and unopened products.

Which product is right for me?

Each product is designed for different styles and finishes. Check the product descriptions or reach out for guidance.

Do you offer free shipping?

Yes — free shipping is available on all orders over $50.

How can I contact you?

For any questions or concerns, please contact us at [your email here].